Refund policy
Refund & Return Policy
Thank you for shopping with us. Please review our policy carefully before making a purchase.
All Sales Are Final
All sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. By completing your purchase, you agree to these terms.
Shipping Insurance & Claims
All packages are shipped with insurance coverage.
Once your order has been handed over to the postal carrier, we are not responsible for lost, stolen, or damaged packages. If your package is lost or arrives damaged, you must file a claim directly with the shipping carrier.
To file a claim:
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Retain all original packaging and contents.
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Take clear photos of any damage (if applicable).
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Contact your local postal service office or visit their website to initiate a claim.
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Provide any required documentation, including tracking number and proof of value.
We are happy to provide supporting documentation (such as proof of shipment or invoice copies) upon request to assist with your claim.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.